Mango Black Friday October 2022

I love mango clothes i dont understand why they have got so many bad reviews on here? I find the sizing really good ,the clothes are good quality and stylish and the sales are brilliant, ok so they could deliver quicker but ive never had to wait more than a week for my orders all in all im a really happy repeat customer.

I had an interesting experience. I ordered a coat in November, and a sweater on Dec 3. The sweater was stuck in "international transit" for weeks. No updates. I emailed customer service and the phone prompt said "Ooops, it looks like there is a problem with your order, stay on the line." I could not get in touch with anyone for 30 minutes! I hung up. Also, I had to send the coat back for return using their provided information, but I never got a refund. So I just called my credit card company - I told them I never got the sweater, and that I haven't seen a refund on the coat. They investigated the matter. WOW - within 3 days, the sweater finally got delivered, and I got an email from Mango saying that they were refunding me for the coat. I wonder if it was just the pressure from my credit card company, or if it was because it all finally worked out on its own? Everyone should know that the Consumer Protection Act states that a consumer needs to receive an online order within 30 days of purchasing it, otherwise the seller is in breach of contract (unless the buyer signs an agreement saying they agree to a longer delivery period, but that doesn't happen with big name brands). A lot of credit card companies offer this protection to their customers. Good to know. Also, if you ever have to send something back for return and you don't get an email confirmation, TAKE A PHOTO OF THE TRACKING LABEL on the package so you have proof that it was delivered back to the retailer.

DO NOT ORDERDO NOT ORDERDO NOT ORDERDO NOT ORDERDO NOT ORDERDO NOT ORDERMaterial is not greatI ordered M cause I'm an 8. Jean capris came after 2 months and they were some kind of velveteen material. Too small. Tops were at least xlarge. Other jeans were way too big or way too small. I also ordered some of those Alaskan slippers and I think they are styrofoam. Comfortable but won't last. i contacted the customer service for return and refund via this help which is six zero seven⁴³⁸three4nine8 Great customer service and experience !!!!! regarding returning some items that are too large. customer servicewas very responsive and helpful. Very good customer service.If I could give 0 starts I would…If I could give 0 starts I would negative 100.If I could give 0 starts I would… If I could give 0 starts I would negative 100.

I ordered a coat from mango less than a month ago and was super worried about the return process if it didn't fit. It was only after I ordered it that I saw all the bad reviews here. I spent hours freaking out about it. My coat arrived exactly a week after I ordered it (which I considered great since it's from Spain). Unfortunately it did not fit as it was about double the size it said it was online (I'm XS, coat was easily a M-L). What sucks is that returns are not free if you go through the post office. You need to buy a return label. However, it does say on the refund section of the site that you may need to do this. Just a bit misleading. All said and done, I returned it, and in less than a week from sending it to the post office, I got my refund. Super happy it went well, even dispite paying $15 to return it. Also, customer service seems like a bot. I was also iffy about DHL but I got all the delivery notifications, the coat came intact, and it came fast. Hope this can ease any of your minds if you're worried like I was.

I have ordered online twice from Mango and can’t fault them.I really like their clothing range although their sizing is a hit or miss fortunately they offer free returns.Their free delivery is on the slow side but if it’s free.Returns process ran smoothly.I will continue to use Mango

Im really surprised by the amount of negative reviews here. Im glad i checked it afterwards i orderd from Mango, because i had ordered from them like 4-5 times now and it was always nice and smooth. a bit slow but smooth.I dont know about you guys, but i live in Hungary. When i order from them (i ordered home delivery and once i ordered it to the store)We have an option, that if i choose home delivery, i can pay for the order once it has arrived here.I always choose this option, its safer if anything goes wrong (if you choose the in store delivery, than you have to pay before hand)So anyways, my order always arrived, the quailty was excellent, once it entered my country i got a tracking number. One thing i didnt like is that they are really slow compared to for example Zara.

After reading all the reviews, I was nervous to order from Mango but ended up taking a chance as they had three t shirts I really liked. The only issue I had was that it took over a week for my parcel to arrive but when it did, I was very happy with what I received. Really good quality and great prices.

Great products but slow delivery time. Overall good experience

Clothes were great quality but the postage was a pain.Happy for the most part though, thanks guys!

Ordered online and the items arrived within 3 days. Ordered a wool coat and it's great quality, nicely tailored and made from sustainable material. Also ordered a white, cotton t-shirt and again it's great quality. I had no need to return anything.